Who We Serve
Support for multi-site teleradiology groups
Consistent relay documentation, after-hours prelims, and call coverage across every site you serve — without adding full-time staff at each location.
The Multi-Site Problem
Every site multiplies the operational load
Each facility brings its own relay protocol, referrer relationships, escalation paths, and phone traffic. Staffing that operational layer at every location does not scale — and pushing it onto reading radiologists costs you read capacity exactly when volumes peak.
- Relay documentation kept consistent across every site's protocol
- After-hours and overflow prelims that scale with group-wide volume
- Call coverage without a coordinator hired at each location
- Per-site weekly reporting: TAT, relay compliance, open items
33+
U.S. Facilities Supported
100%
Documented Relay Compliance
18 min
Median Prelim TAT
The Service Mix
Most groups combine both services
Getting Started
Onboarding a multi-site group
Multi-site onboarding follows the same documented five-step roadmap as any engagement — discovery, agreement and BAA, provisioning, protocols and shadow period, go-live — run per site so each facility's relay protocols, STAT thresholds, and escalation paths are captured in writing before coverage begins. A BAA is executed once, users are provisioned in each PACS environment you operate, and a shadow period alongside your existing team confirms handoffs before we take the load. Most sites are operational within 10–15 business days; see the full onboarding roadmap.
After go-live, weekly per-site reports give your operations lead one view of TAT, relay compliance, and open items across the network — and your named U.S. account contact rebalances coverage as site volumes shift, without contract penalties. The result is a consistent operational standard across every facility you serve, at a cost that follows volume instead of headcount.
FAQ
Teleradiology group questions
We already read remotely. What does RadAssistPro add?
The operational layer around the reads: documented critical result relays, call handling with audit trails, addendum tracking, and worklist triage — plus prelim capacity for overflow and after-hours volume when your own readers are at capacity.
Can you work across multiple sites and PACS environments?
Yes. We work as provisioned users in each of your existing PACS environments, with relay and escalation protocols documented per site during onboarding.
How do you keep relay documentation consistent across sites?
Every relay is logged to the site's written protocol with an audit trail, and weekly performance reports cover relay compliance and TAT by site.
Do we have to commit to a long-term contract?
No. Coverage is scoped per site and can scale up or down without penalties, with per-report pricing for reads and hourly rates for PACS admin coverage.
Scope coverage across your sites
Book a 15-minute call. We will map your per-site volumes to a coverage plan and go-live timeline.